Superchat brings customer conversations from different channels together in one shared inbox: WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Team members assign conversations to themselves, use templates and add internal notes.
For marketing, you can send WhatsApp newsletters and ask customers for feedback or a review. Automations and AI agents take over part of the messages.
Pricing
- Free: €0, 1 WhatsApp number, 30 active contacts per month
- Basic: €89 per month
- Professional: €149 per month
- Advanced: €299 per month
Note: there is a minimum term of 12 months. WhatsApp conversations you start cost €0.04 to €0.13 each; conversations the customer starts are free up to 1,000 per month. Extra users, numbers and AI agents cost extra. The site was shown in English. Integrations run through Zapier, Make, HubSpot and an API.
Advantages
- WhatsApp, Instagram and email in one inbox
- Free plan to get started
- WhatsApp newsletters and review requests
- Integration with Zapier, Make and HubSpot
- Prijs
- Free, paid from €89 per month
- Aanbieder
- SuperX GmbH
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