Richpanel is a customer service tool for webshops with its own helpdesk and AI support. The provider promises to automate 50 percent of your support within thirty days, with a dedicated onboarding specialist to help you set it up.
For a webshop, the advantage is that pricing depends on the number of orders per month, not the number of agents. So a small shop can start for free and grow from there. The paid plans add extra stores and languages, along with features for order flows and subscriptions, among other things.
Pricing structure
- Free for up to 50 orders per month
- Starter (up to 500 orders per month) from $50 per month, $42 with annual billing
- Pro for up to 10,000 orders per month
- Higher plans with multiple stores and languages
What to keep in mind
The tool is in English and aimed at shops with a high order volume. Pay close attention to the order limits: as you grow, you move up to a more expensive plan. Check whether your platform is supported.
Advantages
- Pricing based on orders, not agents
- Free plan for small shops
- Dedicated onboarding specialist for setup
- Order flows and subscriptions on the paid plans
- Prijs
- Free (up to 50 orders per month), paid from $50 per month
- Aanbieder
- Richpanel
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