Genesys

Who uses Genesys Cloud?

PureCloud is for everyone! Progressive IT and contact center operations that prefer a fast, all-in-one cloud contact center solution.

What is Genesys Cloud?

The Genesys PureCloud platform is the all-in-one next-generation cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees one tool for all communication: calling, chatting, email, texting and more. An intuitive interface makes it easy to use whether you are an agent, supervisor or IT administrator. Weekly feature releases ensure you exceed customer expectations of today and tomorrow.

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