Nicereply helps hundreds of teams at companies such as Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
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Nicereply
What is Nicereply?
Nicereply helps hundreds of teams at companies such as Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rate by 200%. View your data in your support software and set triggers accordingly. Get three times as much feedback while sending fewer emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and much more.
Who uses Nicereply?
Any company that focuses on delivering a great customer experience
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