Zendesk is a robust platform tool for customer service and engagement. You can interact with your customers quickly and easily – whether it's via phone, chat, email or social media.
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Zendesk
What is Zendesk?
Zendesk is a robust platform tool for customer service and engagement. You can interact with your customers quickly and easily – whether it's via phone, chat, email or social media.
How does it work?
The ticket system collects all customer queries from multiple sources in one place, making handling easier for your team. Help Desk software allows your team to seamlessly track, prioritize, and resolve customer support tickets. Macros allow them to quickly respond to recurring customer questions that can be very time-consuming. This gives you more time to anticipate problems and actively communicate with your customers before they even contact you.
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