{"id":12956,"date":"2026-11-10T12:23:00","date_gmt":"2026-11-10T10:23:00","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/gorgias\/"},"modified":"2026-11-11T14:14:05","modified_gmt":"2026-11-11T12:14:05","slug":"gorgias","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/gorgias\/","title":{"rendered":"Gorgias"},"content":{"rendered":"<p>Gorgias is een klantenservicepakket gebouwd voor webshops. Mails, chat, social berichten en andere kanalen komen samen in \u00e9\u00e9n inbox, waarbij de bestelgegevens van de klant uit het shopsysteem naast het gesprek staan. Je ziet dus direct wat iemand heeft besteld en kunt vanuit het ticket een bestelling aanpassen.<\/p>\n<p>Daarbovenop zit een AI-agent die op basis van jouw eigen gegevens routinevragen beantwoordt, zoals vragen over de status van een bestelling. Wat de agent niet afhandelt, gaat naar je medewerkers.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Gedeelde inbox voor meerdere kanalen<\/li>\n<li>AI-agent die getraind wordt op de informatie van je eigen shop<\/li>\n<li>Livechat en een FAQ-onderdeel<\/li>\n<li>Koppeling met je webwinkelplatform en andere tools in je stack<\/li>\n<\/ul>\n<h2>Prijsopbouw en aandachtspunten<\/h2>\n<p>De startprijs bestaat uit een helpdeskdeel en een AI-deel. Daarboven betaal je per extra ticket en per extra automatisch afgehandeld gesprek, dus de kosten lopen op met je volume. De aanbieder werkt vooral vanuit Shopify; controleer bij een ander platform of de koppeling er is. Interface en support zijn Engelstalig.<\/p>","protected":false},"excerpt":{"rendered":"<p>Gorgias is a customer service suite built for webshops. Email, chat, social messages, and other channels come together in one inbox, with the customer&#8217;s order details from your shop system shown right next to the conversation. So you can see right away what someone ordered and edit an order directly from the ticket. On top&#8230;<\/p>","protected":false},"featured_media":12957,"template":"","tool_categorie":[127],"tool_tag":[293,308,307,309,306,288],"class_list":["post-12956","webshop-tools","type-webshop-tools","status-publish","has-post-thumbnail","hentry","tool_categorie-ai-klantenservice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gorgias | Webshoptiger<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/gorgias\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gorgias | Webshoptiger\" \/>\n<meta property=\"og:description\" content=\"Gorgias is a customer service suite built for webshops. 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