{"id":12995,"date":"2026-11-10T12:23:13","date_gmt":"2026-11-10T10:23:13","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/yuma-ai\/"},"modified":"2026-11-11T14:14:06","modified_gmt":"2026-11-11T12:14:06","slug":"yuma-ai","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/yuma-ai\/","title":{"rendered":"Yuma AI"},"content":{"rendered":"<p>Yuma AI levert AI-agents voor de klantenservice van webshops. De agents handelen tickets af binnen je eigen helpdesk en nemen ook livechat, berichten via social media, telefoon en verkoopvragen voor hun rekening. De aanbieder noemt meer dan 140 aangesloten merken.<\/p>\n<p>Het prijsmodel is anders dan gebruikelijk: je betaalt alleen voor tickets die volledig door de AI zijn opgelost zonder tussenkomst van een medewerker. Gesprekken en doorverwijzingen aan een mens kosten niets. Dat maakt de kosten voorspelbaar naar resultaat.<\/p>\n<h2>Prijsopbouw<\/h2>\n<ul>\n<li>Instappakket: $14.400 per jaar voor ongeveer 12.000 oplossingen<\/li>\n<li>Growth: $40.000 per jaar voor ongeveer 48.000 oplossingen<\/li>\n<li>Hogere pakketten met een lagere prijs per oplossing<\/li>\n<li>Bij een maandplan kost een ticket boven het pakket $1,50<\/li>\n<\/ul>\n<h2>Waar je op let<\/h2>\n<p>De instap ligt hoog en past vooral bij shops met een groot ticketvolume. Er is een demo nodig voor een offerte. De tool is Engelstalig en gericht op de Amerikaanse markt.<\/p>","protected":false},"excerpt":{"rendered":"<p>Yuma AI provides AI agents for webshop customer service. The agents resolve tickets within your own help desk and also handle live chat, social media messages, phone calls and sales inquiries. The provider cites more than 140 connected brands. 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