{"id":8470,"date":"2020-12-15T16:02:15","date_gmt":"2020-12-15T14:02:15","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/trengo-live-chatfunctie\/"},"modified":"2026-11-11T14:13:43","modified_gmt":"2026-11-11T12:13:43","slug":"trengo-live-chatfunctie","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/trengo-live-chatfunctie\/","title":{"rendered":"Trengo (live chatfunctie)"},"content":{"rendered":"<p>Trengo is een platform voor klantcommunicatie. Berichten uit meerdere kanalen komen samen in \u00e9\u00e9n gedeelde inbox, zodat je team op \u00e9\u00e9n plek antwoordt.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Kanalen: WhatsApp Business, e-mail, livechat, sociale media zoals Instagram, Facebook en TikTok, en telefonie<\/li>\n<li>AI-agents die vragen beantwoorden voordat een medewerker erbij komt<\/li>\n<li>AI Journeys voor geautomatiseerde communicatie met klanten en leads<\/li>\n<li>AI-spraakagents<\/li>\n<li>Dessa, een AI-agent speciaal voor webshops<\/li>\n<\/ul>\n<h2>Voor welke webshop<\/h2>\n<p>Trengo noemt Shopify en WooCommerce, en daarnaast Magento 2, HubSpot, Salesforce en Wix. Aanvullende koppelingen zijn op aanvraag te laten bouwen. Het past bij webshops met meerdere klantkanalen en een klantenserviceteam.<\/p>\n<h2>Waar je op let<\/h2>\n<ul>\n<li>Het plan Base kost volgens de prijstabel \u20ac119 per maand; de veelgestelde vragen noemen \u20ac149 bij jaarbetaling en \u20ac199 bij maandbetaling, dus controleer de actuele prijs<\/li>\n<li>Elk plan bevat een aantal gebruikers en gesprekken per jaar, bijvoorbeeld 1.200 gesprekken in Base<\/li>\n<li>Er is een gratis proefperiode; de duur staat niet op de pagina<\/li>\n<li>De site is beschikbaar in het Nederlands<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Trengo is a customer communication platform. Messages from multiple channels come together in one shared inbox, so your team can reply from one place. 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