{"id":8480,"date":"2020-12-18T13:10:04","date_gmt":"2020-12-18T11:10:04","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/surfly\/"},"modified":"2026-11-11T14:13:43","modified_gmt":"2026-11-11T12:13:43","slug":"surfly","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/surfly\/","title":{"rendered":"Surfly"},"content":{"rendered":"<p>Surfly is een universeel co-browsingplatform. Een medewerker en een klant bekijken en bedienen tegelijk dezelfde website, zodat je iemand stap voor stap door een bestelling of formulier kunt leiden.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Co-browsing voor service, sales en demo's in \u00e9\u00e9n platform<\/li>\n<li>Instelling zonder code op elke website of app<\/li>\n<li>Sessies onder je eigen domein en huisstijl, in \u00e9\u00e9n klik zonder download of extensie<\/li>\n<li>Maskering van gevoelige elementen op de pagina<\/li>\n<li>Sessie-opnames<\/li>\n<li>JavaScript-, REST- en Embed-API's<\/li>\n<li>Koppelingen met NICE, Salesforce, Cisco, Zendesk en Intercom<\/li>\n<\/ul>\n<h2>Voor welke webshop<\/h2>\n<p>De site noemt verzekeraars, banken, zorg en grote e-commerce als voorbeelden. Het is vooral geschikt voor webshops met complexe aankopen en een klantenserviceteam.<\/p>\n<h2>Waar je op let<\/h2>\n<ul>\n<li>De site noemt geen prijzen en geen proefperiode; je boekt een demo<\/li>\n<li>Surfly noemt SOC- en ISO 27001-certificering en HIPAA-naleving; dit zijn claims van de leverancier<\/li>\n<li>De cijfers over kortere verkoopcycli komen van de leverancier zelf<\/li>\n<li>De tool is gericht op grotere organisaties en heeft een on-premise optie<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Surfly is a universal co-browsing platform. An agent and a customer view and control the same website at the same time, so you can guide someone step by step through an order or form. 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