{"id":8689,"date":"2020-12-29T17:39:32","date_gmt":"2020-12-29T15:39:32","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/nicereply\/"},"modified":"2026-11-11T14:13:49","modified_gmt":"2026-11-11T12:13:49","slug":"nicereply","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/nicereply\/","title":{"rendered":"Nicereply"},"content":{"rendered":"<p>Nicereply is een platform voor klantfeedback met korte enqu\u00eates die klanten met \u00e9\u00e9n klik invullen. Je meet de tevredenheid over je klantenservice met CSAT, NPS en CES, en voor medewerkers met eNPS.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Enqu\u00eates met smileys, duimen en 5- of 10-sterrenschalen<\/li>\n<li>Enqu\u00eates in je e-mailhandtekening, na afhandeling van een ticket en als pop-up op je website<\/li>\n<li>Analyse van feedback en een ranglijst van klantenservicemedewerkers<\/li>\n<li>Feedback als notitie en label terug in het ticket<\/li>\n<li>Koppelingen met Zendesk, Freshdesk, Help Scout, Front, LiveAgent, Aircall, Pipedrive en Kustomer<\/li>\n<\/ul>\n<h2>Voor wie en waar je op let<\/h2>\n<p>Past bij webshops die hun klantenservice in een helpdeskprogramma uitvoeren en willen weten hoe tevreden klanten zijn. Shopify wordt niet genoemd, dus je kiest de helpdesk als schakel. Er is een gratis proefperiode van 14 dagen zonder creditcard en een geld-terug-garantie van 30 dagen; een vast gratis plan noemt de site niet. Prijzen staan niet op de homepage. De omgeving is Engelstalig.<\/p>","protected":false},"excerpt":{"rendered":"<p>Nicereply is a customer feedback platform with short surveys that customers complete in one click. You measure satisfaction with your customer service using CSAT, NPS and CES, and for employees with eNPS. Key features Surveys with smileys, thumbs, and 5- or 10-star scales Surveys in your email signature, after a ticket is resolved, and as&#8230;<\/p>","protected":false},"featured_media":10166,"template":"","tool_categorie":[106],"tool_tag":[307,309,282,302,315],"class_list":["post-8689","webshop-tools","type-webshop-tools","status-publish","has-post-thumbnail","hentry","tool_categorie-webshop-klantenservice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nicereply for your webshop | Webshoptiger<\/title>\n<meta name=\"description\" content=\"One-click customer satisfaction surveys (CSAT, NPS, CES) from your help desk, for teams that want to measure their customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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