{"id":8715,"date":"2021-01-04T15:36:42","date_gmt":"2021-01-04T13:36:42","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/simplesat\/"},"modified":"2026-11-11T14:13:50","modified_gmt":"2026-11-11T12:13:50","slug":"simplesat","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/simplesat\/","title":{"rendered":"SimpleSat"},"content":{"rendered":"<p>Simplesat is enqu\u00eatesoftware voor klanttevredenheid, gemaakt voor supportteams met veel contact. Het verzamelt CSAT-, NPS- en sterrenfeedback en stuurt de resultaten door naar de juiste mensen.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Enqu\u00eates die automatisch worden verstuurd zodra een ticket sluit, met logica, vervolgvragen en meertaligheid<\/li>\n<li>Rapportage per merk, regio, tier, label of team, met trends en AI-analyse<\/li>\n<li>Meldingen in Slack, e-mail of Teams en routering op score, merk of team<\/li>\n<li>Wekelijkse samenvattingen voor leidinggevenden<\/li>\n<li>Export naar CSV en PDF<\/li>\n<li>Meer dan 100 koppelingen, waaronder Zendesk, Gladly, Gorgias, Intercom, Freshdesk en Shopify<\/li>\n<\/ul>\n<h2>Voor wie en waar let je op<\/h2>\n<p>Past bij webshops die hun klantenservice in een helpdesk draaien, zeker met Gorgias of Zendesk. Shopify staat alleen in de lijst met koppelingen, zonder uitleg. Het prijsmodel hangt af van het aantal reacties, niet van het aantal medewerkers; plannen starten volgens de site bij $119 per maand bij jaarbetaling. Je kunt 14 dagen gratis proberen zonder creditcard. De omgeving is Engelstalig.<\/p>","protected":false},"excerpt":{"rendered":"<p>Simplesat is customer satisfaction survey software built for high-volume support teams. It collects CSAT, NPS and star-rating feedback and sends the results to the right people. 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