{"id":8718,"date":"2021-01-04T15:53:28","date_gmt":"2021-01-04T13:53:28","guid":{"rendered":"https:\/\/webshoptiger.com\/online-betalen-webshop\/tools\/listen360\/"},"modified":"2026-11-11T14:13:50","modified_gmt":"2026-11-11T12:13:50","slug":"listen360","status":"publish","type":"webshop-tools","link":"https:\/\/webshoptiger.com\/nl\/online-betalen-webshop\/tools\/listen360\/","title":{"rendered":"Listen360"},"content":{"rendered":"<p>Listen360 is een klantervaringsplatform dat klantfeedback verzamelt en omzet in inzichten en acties. Het wil herhaalaankopen verhogen en het vertrek van klanten verminderen.<\/p>\n<h2>Belangrijkste functies<\/h2>\n<ul>\n<li>Verzamelen: enqu\u00eates onder klanten<\/li>\n<li>Analyseren: NPS en tevredenheid, rapportage en AI-inzichten<\/li>\n<li>Handelen: meldingen bij ontevreden klanten en opvolging<\/li>\n<li>Groeien: reputatiebeheer, klantambassadeurs, social media en bedrijfsvermeldingen<\/li>\n<li>Onboarding, training en doorlopende hulp<\/li>\n<\/ul>\n<h2>Voor wie en waar let je op<\/h2>\n<p>Het richt zich op multi-locatiebedrijven en franchises in thuisdiensten, fitness, welzijn en kinderopvang, en dus niet op webshops. De site noemt ruim 400 bedrijven met samen 50.000 vestigingen. Prijzen staan niet online; je vraagt een demo aan. De omgeving is Engelstalig.<\/p>","protected":false},"excerpt":{"rendered":"<p>Listen360 is a customer experience platform that collects customer feedback and turns it into insights and actions. 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