Kommo is a CRM built around messaging apps. Conversations via WhatsApp, Instagram, TikTok and Facebook come together in one overview, linked to a sales pipeline. You can see the ongoing conversations for each customer and automate follow-up with Salesbot.
The provider offers AI agents for sales and appointments, plus an AI assistant in the CRM. For a webshop, this is mainly interesting if you sell with a lot of personal contact, such as custom work or business customers.
Pricing structure
- Base from $25 per user per month
- Advanced from $35
- Pro from $45
- Enterprise on request
- The number of leads per user and AI credits differ per plan
What to watch out for
The prices listed apply when you pay every six months. Messaging costs from channels such as WhatsApp may come on top of that. The tool is mainly a sales CRM rather than a webshop helpdesk, and it is in English.
Advantages
- Conversations from chat apps linked to a sales pipeline
- AI agents for sales and appointments
- Automate follow-up with Salesbot
- Price per user
- Prijs
- From $25 per user per month
- Aanbieder
- Kommo
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