Respond.io brings customer conversations from chat apps together in one team inbox. You manage WhatsApp, Instagram, Facebook and TikTok in one place, assign conversations to team members, and let AI agents answer routine questions.
That’s useful for a webshop with a lot of customer contact via WhatsApp or social media: you see the full history for each customer, can send campaigns, and your team works in the same inbox. The provider charges based on the number of contacts you talk to, rather than the number of messages.
Pricing structure
- Starter from $79 per month
- Growth for larger teams
- Advanced for more features
- Extra users cost a fee per user per month
- Free seven-day trial
What to keep in mind
WhatsApp messaging fees (Meta) are charged on top. The platform is in English and prices are in dollars. With a paid plan, check which AI features are included.
Advantages
- One inbox for WhatsApp, Instagram, Facebook and TikTok
- AI agents answer routine questions
- You pay based on conversation contacts
- Try it free for 7 days
- Prijs
- From $79 per month
- Aanbieder
- Respond.io
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