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Yelp Introduces New Voice Feature to Check Restaurant Wait Times

Yelp’s Exciting New Feature

If you’ve ever found yourself staring at a crowded restaurant and wondering how long it’ll take to get a table, you’re in luck! Yelp has just rolled out an innovative feature that takes the hassle out of checking wait times. With this new tool, called “Check for Me,” you can now let Yelp do the talking for you.

How It Works

Here’s the scoop: when you’re browsing through restaurant listings on the Yelp app, you’ll notice a new option to check wait times directly from the restaurant page. All you need to do is enter your party size and your phone number. Once you hit submit, Yelp’s AI-powered voice agent will make a call to the restaurant on your behalf.

Why This is a Game Changer

Imagine this scenario: you’re out and about, feeling hungry, but you have no idea how long the wait is at your favorite spot. Instead of standing in line or calling the restaurant yourself, you can simply use this feature. The AI agent will handle the call, find out the wait time, and then text you the information immediately. This way, you can decide if you want to stick around or try somewhere else.

Benefits of Using Check for Me

One of the best parts about this feature is the convenience it offers. You won’t have to deal with the awkwardness of waiting on hold or trying to get through to a busy line. Plus, it saves you time, allowing you to make quick decisions about where to eat. If the wait is too long, you can simply tap on another restaurant without wasting any time.

A Step Towards Smarter Dining

This move by Yelp aligns with a growing trend in the tech world where personal assistants are becoming increasingly capable. Apps like Instinct, Fo, and Muse have already paved the way for automated calls for customer support and appointment scheduling. Now, Yelp is stepping into the ring with its own unique twist, catering specifically to diners.

Real-Life Example

Let’s say it’s Friday night, and you’re craving sushi. You pull up the Yelp app and find a highly-rated sushi restaurant nearby. Instead of driving there only to find out there’s a 45-minute wait, you use the “Check for Me” feature. After a quick input of your details, you receive a text almost instantly: “The wait is 20 minutes. Would you like to go?” Just like that, you can make an informed choice without any hassle.

Final Thoughts

Yelp’s new voice feature is not just about convenience; it’s about enhancing your dining experience. By leveraging AI technology, Yelp is making it easier for diners to navigate their choices without the stress of uncertainty. So next time you’re out and hungry, remember that a quick check with Yelp can save you from long waits and help you find the perfect place to eat!

Bron: techcrunch.com

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