An AI chatbot answers customer questions, even outside business hours. With Chatfuel, Landbot, and Botpress you build your own bot for your site, WhatsApp, or Instagram. You'll also find AI assistants like Claude and Gemini here. They help you with copy, ideas, and answers for your customer service.
A platform for building customer service AI agents and deploying them on your website and other channels. For shops that want their own chatbot with…
AI agent for customer service and sales, trained on your own website and documents. For shops that want a chatbot quickly without coding.
AI chatbot and customer service software with live chat and ticketing that answers questions and handles sales conversations.
AI agent that responds on WhatsApp, Instagram, and Facebook, qualifies inquiries, and books appointments. For shops that sell through chat apps.
AI assistant from Anthropic for writing, analysis and brainstorming. Webshops use it for product copy, mailings and developing ideas.
Chatbot builder for websites and messaging channels with live chat, payments, and more than 100 integrations.
Google's AI assistant for text, images, and research, with a free version and integration with Gmail and Docs. Useful for product content and marketing planning.
Build AI agents and chatbots for your website and WhatsApp that qualify leads and help customers. For shops that want to automate conversations without code.
AI assistant from French company Mistral AI for text, images, and documents. European provider with a free version for text and content.
Chatbot platform for automated conversations via Instagram, Messenger, WhatsApp and other channels, for marketing and sales.
Microsoft's AI assistant that works in Word, Excel, PowerPoint and Outlook. For webshops that already use Microsoft 365 and want to create texts and reports…
WhatsApp platform with a team inbox, chatbot, and AI support agent. For shops that serve customers through WhatsApp.
Customers ask questions at any time of day. An AI chatbot answers right away, even outside business hours. You also use AI assistants yourself, for example to write copy or develop ideas. In this category you'll find both: chatbots for your customers and assistants for yourself.
A well-configured chatbot does more than handle FAQs. It can suggest products based on what a visitor is looking for. It can qualify leads or schedule an appointment. That way you help hesitant visitors along before they leave your shop. Some bots also remind customers about an abandoned cart.
Train the chatbot on your own product information, shipping terms, and return policy. Then test it with real customer questions. Make sure there's always a clear route to a staff member. Don't let the bot guess: an honest "I don't know" works better than a made-up answer. Check every week which questions the bot couldn't answer. Use them to expand your knowledge base.
If you're looking for a help desk with tickets and order data, check out AI customer service. The chatbots here are mainly meant to start conversations and handle simple questions. If you sell a lot via WhatsApp, Wati and Chatfuel are a logical start. Flow XO and Chatbot.com combine a chatbot with live chat so a staff member can take over the conversation.
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